The foundation for your Regions benefits.
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A new benefit for Regions Bank.
Launching Thursday, August 1st, Well is the foundation for your benefits at Regions. It's good for you and gives you clarity for your next step on your health journey. Like the Spotify® of health, Well creates a personalized playlist for your wellbeing -- and, like the Regions banking app, it conveniently organizes everything for you in one place.
Earn a $100 2025 Wellbeing Bonus!
Plus, don't miss out on great launch promotions. Earn a chance to win $1,000 when you sign up by September 15. Compete in the Team Challenge for a chance to win an extra $25 in gift card rewards. Plus, you'll get $10 in rewards just for signing up.
The rewards don’t stop.
Participate in ongoing offers and challenges to earn bonus points and rewards in the app. Work on building healthy habits by starting and completing a Well Journey on a health topic of your choice and get rewarded for each action you take!
Well guided.
Well Guides are here to lend a real, human helping hand when you need assistance. Need to learn more about your Regions benefits? Ask a Well Guide. Need a new provider? They can help with that too.
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What is Well?
Well is your primary gateway to all of Regions’ health and wellbeing programs, and the first stop on your journey of personal wellbeing.
Well is a fun and easy-to-use app that suggests actions and small steps that you can take to improve your health and wellbeing. It features personalized best health action “nudges” and rewards, real-time chat with Well Guides, and access to useful tools and resources. Put simply, Well will be your personal daily health partner.
With Well, you’ll enjoy:
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- Personalized health tips and suggestions, tailored just for you: Well asks you questions and gets to know you and your goals. It then recommends the next thing you can do for your health, all while rewarding you every step of the way.
- Gift card rewards: From day one, you’ll earn points simply for using the Well app, including a bonus just for signing up! You can redeem your points for gift cards to popular brands such as Amazon, Target, Walmart, and many more.
- A team of Well Guides, waiting to help: You can chat or talk by phone with a team of Well Guides, who can help you:
- Find a doctor
- Set a health goal
- Manage stress
- And much more!
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When will Well be available?
All associates will be able to use Well at no cost to them. Associates on a Regions Medical Plan have access starting August 1. Associates not on a Regions Medical Plan will be able to add Well during Benefits Open Enrollment at no cost for access on January 1, 2025.
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What are Well rewards? What can I do with the points I earn with Well?
You’ll earn points with Well by completing activities and challenges in the app. You can then redeem your points for a gift cards to a wide variety of retailers, or you can use them as charitable contributions. To see redemption options, visit the Rewards tab in the app.
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How will I earn points that I can redeem for gift cards with Well?
There are many ways to earn points every day with Well. You’ll earn points by completing actions in the app such as one-time suggestions, get-to-know-you questions, and multi-day journeys on specific health topics.
When you create your Well account, you’ll automatically receive 1,000 points as a sign up bonus (please allow 24 hours for the bonus to appear). This is worth $10 in gift card rewards.
Then, as you start using Well, you’ll find you can earn additional points in just seconds every day. Well offers a variety of features to support and educate you wherever you are on your wellness path. You’ll earn points through the following actions:
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- Complete the Getting Started action to learn how to use Well and answer quick and easy questions about your health goals and needs. This will help Well personalize your experience.
- Connect your wearable to Well to earn automatic points for activity, sleep or blood pressure readings. Learn how at well.co/connected.
- Answer the Question of the Day to further personalize the content Well offers you.
- Complete 7-, 14-, or 21-day Well Journeys offered on hundreds of health topics and personalized to your interests.
- Check off health “to dos,” such as getting a flu shot or keeping your prescriptions up-to-date.
- Use daily check-ins to manually track activity, mood, sleep, blood pressure or stress – and track multiple check ins to earn even more points.
- Be on the lookout for special challenges and opportunities to earn point bursts throughout the year! You’ll receive these offers via email each week, so keep an eye on your inbox.
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How do I sign up for Well?
How can I sign up for Well?
Getting started with Well is easy:
- Search for “Well Digital” in the Apple App store or Google Play, or scan the QR code to find Well in your app store. Download the Well app to your personal phone.
- Once you download and open the app, activate a new Well account with the following:
- Regions email address
- Personal mobile phone number
- Date of birth
Note: you’ll need to use your work email address to create your account, but you may change to a personal email address after you sign up if you prefer. Go to “Profile” and select “Settings” to change.
3. Start earning rewards!
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Why didn’t I receive my verification code email from Well to activate my account?
Please check your “junk” or “spam” folders. If you still need help, please contact help@well.co
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If I don’t have a smartphone, can I use Well?
The Well web application will be available soon. Watch for an announcement on The Front Page and for emails from Well.
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Are there any launch incentives for joining Well?
Yes! To celebrate the launch of Well, we’re offering some exciting activation offers and challenges.
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- Early Bird Challenge: Activate by September 15 for a chance to win $1,000, a PTO “Well Day,” or a $50 reward prize.
- Earn your $100 2025 Wellbeing Bonus: Activate your account, complete a Well Guide chat and at least one action by December 31 to earn a $100 Wellbeing Bonus (awarded as points in the app in January 2025). Your eligible spouse or partner can earn a $75 bonus by completing the same actions.
- Well Team Challenge: Activate your account and complete Journey actions daily through September 15. The team with the highest average number of Journey actions completed will win, and each member of the winning team will receive $25 in rewards.
- Receive a 1,000 point bonus just for signing up – worth $10 in gift card rewards
Stay tuned throughout the year for ongoing challenges and bonus reward opportunities.
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How can I connect my wearable with Well?
Log in to Well and look for “Connect your apps and devices” on the home screen. This will guide you through the steps within the app. You can also visit well.co/connected.
Well is compatible with Apple Healthkit and Google Health Connect. You can sync data from any device or app that writes to Apple Healthkit and Google Health Connect including Strava, Peloton, Myfitnesspal, Whoop, iHealth, Polar, Oura, Omron and more.
If you do not see the “Connect your apps and devices” card on the home screen, follow these simple steps:
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- Tap “You” on the bottom navigation bar from the home screen.
- Then, tap “Settings” to navigate to the “Apps and Devices” screen and follow the prompts.
- Tap your device from the list to establish the connection. The text under each device name will change to “Connected” after the connection has been established.
- Tap “You” on the bottom navigation bar from the home screen.
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How do I invite my spouse or partner to use Well?
Yes, if you are enrolled in a Regions Medical Plan, your covered spouse or domestic partner may also use Well. From the Home screen navigate to “You,” then “Share Well” and “Invite Dependent.”
You will then enter their email address, and Well will send an email invitation. Once they’ve received the invitation to join, they will download the app and create their Well account using the email address used for the invitation, their date of birth and mobile phone number.
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Is there any cost for me to use Well?
No, Regions is offering Well as a new benefit at no cost to associates.
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Does Regions still offer Vitality?
No, access to Vitality will end on Sept. 30. All points must be redeemed prior to Sept. 30, or they will be lost. Be sure to cash out your remaining Vitality Bucks and save any gift card codes. For assistance with redeeming your rewards call Vitality Customer Service at 877-224-7117 or wellness@powerofvitality.com
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How do I learn more about Well?
Contact Well at help@well.co or (844) 652-9355, Monday through Friday, 8 a.m. – 9 p.m. Eastern or visit https://www.regions.com/about-regions/benefits/wellbeing-at-regions